I B Raj Choudhary received a Samsung prime vide INVOICE *SCCA***** St.*******.but set i...

GetHuman817275's customer service issue with Amazon from June 2018

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Help with my Amazon issue
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Email address on the account, Order number, Name on the account, and Billing address
GetHuman817275's next move: have a Amazon rep call.
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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue and preferred resolution, in GetHuman817275's own words:
I B Raj Choudhary received a Samsung prime vide INVOICE *SCCA***** St.*******.but set is found defective with ON-OFF switch defective & audible Volume is not audible even.I logged Complaint but Tech Mr.Ramesh contact.********** blankly refused to attend the job at my convenient time.it was brought to the notice of customer care executive Mr.Sourav & he promised to resolve the problem by calling me on ******* but Toll time no response that clearly means Amazone is harra****ng customers by not providing any help & also Not RETURNING BACK THEDEFECTIVE PRODUCT SUPPLIED TO ME..please refund my hard earned money & TAKE AWAY THIS DEFECTIVE ITEM that is of NO USE TO ME...Thanks ********** "*****@***.com".Its URGENT..
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman817275
Jun 25th, 2018 - 2 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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Timeline
GetHuman817275 started working on this issue
Jun 25th 5:52am