Why can’t I access Amazon Prime? I am going crazy with you all......first you say I do...

GetHuman816793's customer service issue with Amazon from June 2018

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Help with my Amazon issue
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Email address on the account, Order number, Name on the account, and Billing address
GetHuman816793's next move: have a Amazon rep call.
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The issue and preferred resolution, in GetHuman816793's own words:
Why can’t I access Amazon Prime? I am going crazy with you all......first you say I don’t have enough bandwidth (which is rediculous), now I can’t even get to Amazon prime video!!!! HELP!
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman816793
Jun 25th, 2018 - 2 mons ago
I have an issue with Amazon too
Not resolved
Seen by 4 customers so far
Similar issue to 18272 others
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Timeline
GetHuman816793 started working on this issue
Jun 25th 12:29am