i am quilifed for free shipping? but before i place the order, it shows shipping cost o...

GetHuman-rrumayh's customer service issue with Amazon from June 2018

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The issue in GetHuman-rrumayh's own words
i am quilifed for free shipping? but before i place the order, it shows shipping cost of **.** $ why? how this can be fixed?
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Amazon

Customer service issue
Reported by GetHuman-rrumayh
Jun 24th, 2018 - 4 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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Timeline
GetHuman-rrumayh started working on this issue
Jun 24th 8:20pm