When I created an account I accidentally misspelled my email (I turned the a and i arou...

GetHuman-janwilli's customer service issue with Amazon from June 2018

Help with my Amazon issue
When I created an account I accidentally misspelled my email (I turned the a and i around in gmail so it said gmial instead) and when I tried to change it I could not sign into the account. I called customer support and Will set up a new account for me and said he would cancel the other and I would not be charged for Up and Prime. I have been charged twice for Up Faith and Family channel. Please delete the account I misspelt and refund me the money charged to it.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-janwilli
Jun 24th, 2018 - 2 mons ago
I have an issue with Amazon too
Fixed
Seen by 10 customers so far
Similar issue to 18214 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-janwilli started working on this issue
Jun 24th 7:10pm
GetHuman-janwilli indicated the issue is not fixed yet.
Jun 25th 8:35pm
GetHuman-janwilli indicated the issue is not fixed yet.
Jun 25th 8:38pm
GetHuman-janwilli indicated the issue is not fixed yet.
Jun 28th 1:10am