On July **, **** an unauthorized amount of $**.** was used on our credit card by Amazon...

GetHuman-smithnsa's customer service issue with Amazon from June 2018

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The issue in GetHuman-smithnsa's own words
On July **, **** an unauthorized amount of $**.** was used on our credit card by Amazon Prime. I want this investigated, I want answers and want it refunded to my credit card immediately.
GetHuman-smithnsa did not yet indicate what Amazon should do to make this right.
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Amazon

Customer service issue
Reported by GetHuman-smithnsa
Jun 24th, 2018 - 4 mons ago
I have an issue with Amazon too
Fixed
Seen by 7 customers so far
Similar issue to 18175 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-smithnsa started working on this issue
Jun 24th 3:49pm
GetHuman-smithnsa indicated the issue is not fixed yet.
Jun 25th 5:36am
GetHuman-smithnsa indicated the issue is not fixed yet.
Jun 25th 7:00pm