I can’t remember my p***word and can’t change on the mobile app

GetHuman-mbhoward's customer service issue with Amazon from June 2018

Help with my Amazon issue
The problem I ran into: I can’t remember my p***word and can’t change on the mobile app
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-mbhoward
Jun 24th, 2018 - 2 mons ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 18144 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-mbhoward started working on this issue
Jun 24th 1:09pm
GetHuman-mbhoward indicated the issue is not fixed yet.
Jun 27th 2:44pm