I paid for cyan printer ink along with a sizable order, for some reason the payment was...

GetHuman814944's customer service issue with Amazon from June 2018

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Email address on the account, Order number, Name on the account, and Billing address
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The issue and preferred resolution, in GetHuman814944's own words:
I paid for cyan printer ink along with a sizable order, for some reason the payment was not accepted for "it".*I was sent an email with a different price on it. What is going on?! I am not about to pay for it twice! The item can either be sent to me or I want a refund! How was I able to pay for EVERYTHING except the ink on the same order?
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman814944
Jun 24th, 2018 - 2 mons ago
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Seen by 2 customers so far
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Timeline
GetHuman814944 started working on this issue
Jun 24th 2:31am