My amazon fire tv ,the wifi is connected but the is not Ethernet is still not connected...

GetHuman-ana_reto's customer service issue with Amazon from June 2018

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The issue in GetHuman-ana_reto's own words
My amazon fire tv ,the wifi is connected but the is not Ethernet is still not connected what should I do
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Amazon

Customer service issue
Reported by GetHuman-ana_reto
Jun 22nd, 2018 - 3 mons ago
I have an issue with Amazon too
Fixed
Seen by 6 customers so far
Similar issue to 17600 others
0 customers following this
Items needed
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Order number
Name on the account
Billing address
Timeline
GetHuman-ana_reto started working on this issue
Jun 22nd 2:41pm
GetHuman-ana_reto indicated the issue is not fixed yet.
Jun 22nd 2:41pm