We did not receive item we were charged for.*I have called customer service at least...

GetHuman851381's customer service issue with Amazon from July 2018

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The issue in GetHuman851381's own words
I am tired of tryingn to exp*ain this. I am sending the amount of what we purchsed and all the paper work we have from our computer. I can*t talk to anyone because I am told I have the wrong zip code. Well for **years this has benn our zip code and if you look at the copies of all this you will see it is where you send our orders. I am tired of trying to talk to people about this. Here are copi... ... We did not receive item we were charged for.*I have called customer service at least * times and get the same ****. My address is incorrect and I am reading it off the envelope and my statement.If we don*t hear from you today I will subtract the amount frome this invoice and send a lettwe about your customer service. or lack of. ***-***-****.

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Amazon

We bought just the item on our bill but were charged for something else beside what we purched
Customer service issue
Reported by GetHuman851381
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 51 customers so far
Similar issue to 21978 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman851381 started working on this issue
Jul 5th, 2018 3:28pm
GetHuman851381 indicated the issue is not fixed yet.
Jul 5th, 2018 3:31pm
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Jul 5th, 2018 5:17pm
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Jul 5th, 2018 6:16pm
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Jul 6th, 2018 4:38pm
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Jul 6th, 2018 4:49pm
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Jul 8th, 2018 3:04pm
GetHuman851381 indicated the issue is not fixed yet.
Jul 8th, 2018 3:05pm
GetHuman851381 indicated the issue is not fixed yet.
Jul 8th, 2018 3:05pm
GetHuman851381 indicated the issue is not fixed yet.
Jul 8th, 2018 3:06pm
GetHuman851381 indicated the issue is not fixed yet.
Jul 8th, 2018 5:49pm
GetHuman851381 indicated the issue is not fixed yet.
Jul 11th, 2018 6:21pm
GetHuman851381 indicated the issue is not fixed yet.
Jul 11th, 2018 6:21pm
GetHuman851381 shared this issue with friends on Facebook
Jul 11th, 2018 6:22pm
GetHuman851381 indicated the issue is not fixed yet.
Jul 11th, 2018 6:22pm