I received an email from Synchrony Bank with a statement indicating I owed something li...

GetHuman786967's customer service issue with Amazon from June 2018

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The issue in GetHuman786967's own words
I received an email from Synchrony Bank with a statement indicating I owed something like $***.***This was the amount I paid for a 'Walker" (for a *handicapped person). On my order I stated one, but I was sent two of the 'Walkers'. I sent one of them back, but was never given credit for the return. This was months ago, but now I receive a statement. This is becoming ridiculous. Please check your records and resolve your own problem. My telephone number is ***-***-****. If you have an invoice for the amount due other than the one you sent me, Please let me know which items compose the amount due.****************w
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Amazon

Customer service issue
Reported by GetHuman786967
Jun 15th, 2018 - 9 mons ago
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Timeline
GetHuman786967 started working on this issue
Jun 15th, 2018 12:37pm