Received two items when only one was wanted. Supplier wants a restocking fee and for...
GetHuman-rbonde's customer service issue with Amazon from June 2018
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The issue in GetHuman-rbonde's own words
Received two items when only one was wanted. Supplier wants a restocking fee and for me to pay for return shipping. **I contacted Amazon by telephone within minutes after determining that a duplicate order may have been made and was assured that a correction had been made and that I would not be charged for two units. Amazon followed up with an e-mail (can't find it) stating the correction. I believe that Amazon did not follow-up and cancel the second order and should be responsible for the return shipping and restocking, not me.
GetHuman-rbonde did not yet indicate what Amazon should do to make this right.
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