Order ****-*******-******* was scheduled to be delivered today. I checked the tracking...

GetHuman782122's customer service issue with Amazon from June 2018

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The issue in GetHuman782122's own words
Order ****-*******-******* was scheduled to be delivered today. I checked the tracking link this morning, and it was listed as "shipped". This evening I discover that not only has it not been shipped, it's not even in stock. * I don't mind waiting for the item in this case. But it really bothers me that the tracking information is flat-out false. What's the point of offering a tracking link if it's not even remotely accurate? (Why not just list the item as "out of stock" if that's the case?) * I'm a long-time Amazon Prime customer, and until recently I have generally been quite happy with Amazon's customer service. In the last few weeks, I've had a couple of experiences with orders for which tracking information was completely false. Please fix this. Thank you.
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Amazon

Customer service issue
Reported by GetHuman782122
Jun 13th, 2018 - 9 mons ago
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Timeline
GetHuman782122 started working on this issue
Jun 13th, 2018 10:24pm