Hello please my amazon account have been locked*closed..they ask me to provide the deta...

GetHuman-wwwwatc's customer service issue with Amazon from June 2018

Help with my Amazon issue
The issue in GetHuman-wwwwatc's own words
Hello please my amazon account have been locked*closed..they ask me to provide the details of my MasterCard but I have lost the MasterCard.. And they also said my billing address is not correct..I didn't know what billing address is until I check on goggle..I thought it's my home address.. Please kindly help me look into it so I can continue with my order.... Gmail for the account is...*****@***.com*I will waiting for your reply thanks
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Amazon

Customer service issue
Reported by GetHuman-wwwwatc
Jun 13th, 2018 - 9 mons ago
I have an issue with Amazon too
Fixed
Seen by 8 customers so far
Similar issue to 14474 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-wwwwatc started working on this issue
Jun 13th, 2018 3:23am
GetHuman-wwwwatc indicated the issue is not fixed yet.
Jun 14th, 2018 4:54am