I am an elderly lady that has used Amazon in the past. I ordered two items and signed u...

GetHuman-ccsmom's customer service issue with Amazon from June 2018

Help with my Amazon issue
The issue in GetHuman-ccsmom's own words
I am an elderly lady that has used Amazon in the past. I ordered two items and signed up for Amazon Prime fee for ** days. I now need to return both items but can't remember my password. I have an Amazon store card but UPS says I have to come in and print the label to return these and I must have my password. I can't afford Amazon Prime so I want to cancel that but I also can't afford to not return these * items. PLEASE HELP ME!
GetHuman-ccsmom did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman-ccsmom fixed the problem
It was a huge problem! Went to ups drop off and it took them well over an hour to sort it out. I will only order now at Christmas.
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Customer service issue
Reported by GetHuman-ccsmom
Jun 11th, 2018 - 9 mons ago
I have an issue with Amazon too
GetHuman-ccsmom shared how to fix
Seen by 8 customers so far
Similar issue to 13994 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
GetHuman-ccsmom started working on this issue
Jun 11th, 2018 7:00pm
GetHuman-ccsmom confirmed the issue is fixed. Hooray!
Jun 12th, 2018 12:32am