I discovered amazon is making withdrawals from my checking acct without my knowledge or...

GetHuman770075's customer service issue with Amazon from June 2018

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The issue in GetHuman770075's own words
I discovered amazon is making withdrawals from my checking acct without my knowledge or consent ,accessing my bank acct. they tell me I am a prime member and they are charging me fees! I didn't know I was a prime member and I never agreed to any such terms. I was told I would get a refund for past * months $** but I have been getting charged for a year. I was lied to when they said I will get a refund * months which would be $** but the confirmation email said $**.**. I have been charged without my knowledge approx. $***.**. Seems to me this is a act of fraud hopefully a mistake. I would like to settle this matter promptly I like shopping with amazon and would like to continue shopping with amazon.
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Customer service issue
Reported by GetHuman770075
Jun 11th, 2018 - 9 mons ago
I have an issue with Amazon too
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Seen by 4 customers so far
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GetHuman770075 started working on this issue
Jun 11th, 2018 4:28am
GetHuman770075 shared this issue with followers on Twitter
Jun 11th, 2018 4:29am