I have been getting somebody using my account but through another of my email addresses...

GetHuman-the_took's customer service issue with Amazon from June 2018

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The issue in GetHuman-the_took's own words
I have been getting somebody using my account but through another of my email addresses. It is always a zero charge for digital games. The email addy used is *****@***.com. and the last order number they used was:*Order *D**-*******-********Hello Brandon David,*Thank you for shopping with us. Amazon Appstore lets you instantly download games and mobile apps to your device. You can manage your apps and devices connected to your account from Your Apps and Devices.**Manage your apps and connected devices in:**Your Apps and Devices*Order Details*Order *D**-*******-********Placed on Saturday, June *, *******Tinymals (Kindle Fire Edition)*Amazon Appstore*Sold by Amazon Digital Services, Inc. *Review this item**$*.***Item Subtotal:*$*.***Total Before Tax:*$*.***Tax Collected:*$*.***Grand Total:*$*.***Learn more about Amazon Appstore in Help.*We hope to see you again soon!*Amazon.com**Bargain recommendations* Dragon Mania Legends*Dragon Mania Legends*$*.**** Merge Dragons!*Merge Dragons!*$*.**** Dragons World*Dragons World*$*.***You can view your receipt or invoice by visiting the Order details page.**This email was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.**I have tried changing my password but doesn't seem to stop this dishonest use.**Regards,**Simon Sheminant
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Amazon

Customer service issue
Reported by GetHuman-the_took
Jun 10th, 2018 - a yr ago
I have an issue with Amazon too
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-the_took started working on this issue
Jun 10th, 2018 6:33am
GetHuman-the_took indicated the issue is not fixed yet.
Jun 10th, 2018 2:27pm