When I try to log into my account, *****@***.com and enter my password (either manuall...

GetHuman767934's customer service issue with Amazon from June 2018

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The issue in GetHuman767934's own words
When I try to log into my account, *****@***.com and enter my password (either manually or from TrueKey) the response is that the password is incorrect. So I then try to change the password, but no code is sent to my e-mail, *****@***.com. Please respont using my alternative e-mail, *****@***.com. **In any event, I do not understand why my password would have been changed, and certainly, TrueKey did not change it - if it had, then the correct password would be entered.
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Amazon

Customer service issue
Reported by GetHuman767934
Jun 10th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 6 customers so far
Similar issue to 299 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman767934 started working on this issue
Jun 10th, 2018 12:55am
GetHuman767934 indicated the issue is not fixed yet.
Jun 10th, 2018 6:03pm
GetHuman767934 indicated the issue is not fixed yet.
Jun 10th, 2018 6:05pm
GetHuman767934 indicated the issue is not fixed yet.
Jun 10th, 2018 6:05pm
GetHuman767934 indicated the issue is not fixed yet.
Jun 10th, 2018 6:06pm