Order No. ***-*******-*******Item ILIFE ROBOTIC VACUUM CLEANER received as mother's day...

GetHuman767173's customer service issue with Amazon from June 2018

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The issue in GetHuman767173's own words
Order No. ***-*******-*******Item ILIFE ROBOTIC VACUUM CLEANER received as mother's day gift. Ordered by my son K*****@***.com**Delivered to Annette Henry May **, ****. I never looked at the bottom of the item. After reading the instructions I started the robot in my hallway*two weeks later as I wasn't feeling well and had doctor's appointments. At the middle of my hallway I got a RED light and I looked it up and it indicated that I should remove hair from the rollers. I found gobs of hair around rollers and dust bin full with a note from a Christian Berriors, *listing a phone number ***-***-**** (I assume was the previous owner)* I did not call this number as I didn't know where it was located. At any rate I removed the hair, cleaned the dust bin and Robot started just going in circles which indicated there was still some malfunction.*I am request action to replace the order. Please inform me as to who I should return this item.
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Amazon

Customer service issue
Reported by GetHuman767173
Jun 9th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 12 customers so far
Similar issue to 690 others
0 customers following this
Items needed
Email address on the account
Order number
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Billing address
Timeline
GetHuman767173 started working on this issue
Jun 9th, 2018 7:05pm
GetHuman767173 shared this issue with friends on Facebook
Jun 9th, 2018 7:06pm
GetHuman767173 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 8:07pm
GetHuman767173 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 8:10pm
GetHuman767173 confirmed the issue is fixed. Hooray!
Jun 9th, 2018 8:11pm
GetHuman767173 confirmed the issue is fixed. Hooray!
Jun 10th, 2018 8:12pm