Order No ***-*******-******* - *th June - My Citi Credit Card was debited with Rs...

GetHuman762488's customer service issue with Amazon from June 2018

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The issue in GetHuman762488's own words
Order No ***-*******-******* - *th June - My Citi Credit Card was debited with Rs *,****- on *th June. I cancelled the order as there was overbilling by over Rs. **** - as against Rs. ***** you had charged me Rs *,****-. I was waiting for full refund of Rs. *,****- Shocked to receive an SMS from you stating "Refund of Rs.****- issued on *th June will reflect in your bank by **-Jun for Pvt banks and ** Jun for Govt banks - Ref* ******-******." **I am one of your regular customer and I lost trust in you on overbilling. Immediately arrange for full refund of Rs. *****- and confirm.**Below, I reproduce your *th June mail to me confirming that you will make the full refund - quote: ** "Hello K R Ramamoorthy,*We're contacting you about your cancellation request for order ****-*******-*******.We were able to cancel the following item(s) from your order:**Fortune Rice Bran Health Oil, *L*Fortune Sunlite Refined Sunflower Oil, *L Can*Surf Excel Matic Top Load Detergent Powder - * kg*Cadbury Bournvita Chocolate Health Drink, *** gm Pouch*Patanjali Digestive Whole Wheat Biscuits, ***g*Idhayam Gingelly Oil, *L*Harpic Powerplus Toilet Cleaner Original, * L*If you paid using net banking or credit*debit card, your refund will be initiated with your bank shortly. Your bank may take *-* business days for net banking purchases and *-* business days for credit*debit card purchases to credit the refund amount to your account. *Please note that if you paid through EMI on Credit card, this refund may cause a change in the terms of your EMI with your credit card issuer, and the issuer might levy a charge for this EMI cancellation. Please check with your Credit Card issuer on how your EMI **I need immediate resolution of my complaint.
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Amazon

Customer service issue
Reported by GetHuman762488
Jun 8th, 2018 - a yr ago
I have an issue with Amazon too
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Timeline
GetHuman762488 started working on this issue
Jun 8th, 2018 8:02am
GetHuman762488 indicated the issue is not fixed yet.
Jun 8th, 2018 3:50pm