Order No ***-*******-******* - *th June - My Citi Credit Card was debited with Rs...

GetHuman762488's customer service issue with Amazon from June 2018

5 views | 579 similar | 0 following
Help with my Amazon issue
Next: our robot will wait on hold for GetHuman762488 to get a Amazon rep on the line!
Always use the GetHuman Phone to call Amazon. We wait on hold and get a rep on the line for you faster and for free!
Top Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue in GetHuman762488's own words
Order No ***-*******-******* - *th June - My Citi Credit Card was debited with Rs *,****- on *th June. I cancelled the order as there was overbilling by over Rs. **** - as against Rs. ***** you had charged me Rs *,****-. I was waiting for full refund of Rs. *,****- Shocked to receive an SMS from you stating "Refund of Rs.****- issued on *th June will reflect in your bank by **-Jun for Pvt banks and ** Jun for Govt banks - Ref* ******-******." **I am one of your regular customer and I lost trust in you on overbilling. Immediately arrange for full refund of Rs. *****- and confirm.**Below, I reproduce your *th June mail to me confirming that you will make the full refund - quote: ** "Hello K R Ramamoorthy,*We're contacting you about your cancellation request for order ****-*******-*******.We were able to cancel the following item(s) from your order:**Fortune Rice Bran Health Oil, *L*Fortune Sunlite Refined Sunflower Oil, *L Can*Surf Excel Matic Top Load Detergent Powder - * kg*Cadbury Bournvita Chocolate Health Drink, *** gm Pouch*Patanjali Digestive Whole Wheat Biscuits, ***g*Idhayam Gingelly Oil, *L*Harpic Powerplus Toilet Cleaner Original, * L*If you paid using net banking or credit*debit card, your refund will be initiated with your bank shortly. Your bank may take *-* business days for net banking purchases and *-* business days for credit*debit card purchases to credit the refund amount to your account. *Please note that if you paid through EMI on Credit card, this refund may cause a change in the terms of your EMI with your credit card issuer, and the issuer might levy a charge for this EMI cancellation. Please check with your Credit Card issuer on how your EMI **I need immediate resolution of my complaint.

GetHuman762488 did not yet indicate what Amazon should do to make this right.

How GetHuman762488 fixed the problem

We are waiting for GetHuman762488 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Amazon's attention and get better help faster. Tap below to get started.
Having Amazon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman762488 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman762488
Jun 8th, 2018 - 3 years ago
Seen by 5 customers so far
Similar issue to 579 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address


GetHuman762488 started working on this issue
Jun 8th, 2018 8:02am
GetHuman762488 indicated the issue is not fixed yet.
Jun 8th, 2018 3:50pm

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians