Our order did not arrive, and in tracking it we discovered that it was apparently deliv...

GetHuman-rwkpk's customer service issue with Amazon from June 2018

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The issue in GetHuman-rwkpk's own words
Our order did not arrive, and in tracking it we discovered that it was apparently delivered to another address. Here is the information we retrieved from Amazon and USPS, between the lines below:*----------------------------*Tracking Number: ********************** *Status - Delivered *June *, **** at *:** am *Delivered, Front Desk*Reception *OKLAHOMA CITY, OK ***** * *Delivered Friday, June *. Your package was delivered. It was handed directly to a receptionist or someone at a front desk. **Roger W. Kelcy ***** NW **RD ST *OKLAHOMA CITY, OK *****-**** **Order Details: *Ordered on May **,**** Order* ***-*******-******* *-------------------------------------*The address on the order was our correct address, just as it has been on our numerous past orders. But this is the first time this has happened. What is puzzling is: It sounds like it was delivered to a business of some kind. We have no front office, no receptionist....ours is a residential address. The city and zip code given where delivery was made are both correct, but of course we have no way of knowing what specific location the package was actually delivered to, nor what caused the mistake. **Regarding resolving the issue.....we just want to receive our order. Thank you very much for your help, and we look forward to hearing back from you.

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Amazon

Customer service issue
Reported by GetHuman-rwkpk
Jun 8th, 2018 - 3 years ago
Fixed
Seen by 84 customers so far
Similar issue to 507 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address

Timeline

GetHuman-rwkpk started working on this issue
Jun 8th, 2018 5:26am
GetHuman-rwkpk indicated the issue is not fixed yet.
Jun 9th, 2018 5:19am
GetHuman-rwkpk indicated the issue is not fixed yet.
Jun 9th, 2018 5:21am
GetHuman-rwkpk indicated the issue is not fixed yet.
Jun 12th, 2018 12:51am

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