I sent a package to my friend and she never received it. The app says delivered...

GetHuman-sharlafl's customer service issue with Amazon from June 2018

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The issue in GetHuman-sharlafl's own words
I sent a package to my friend and she never received it. The app says delivered ****.**I, Sharla Flournoy, ordered it.*Billing address:**** Dillon Lane*Hilham, TN ***********@***.com*May *, *****Order *****-*******-********Order total*$**.** (* items)
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Customer service issue
Reported by GetHuman-sharlafl
Jun 7th, 2018 - 6 mons ago
I have an issue with Amazon too
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Seen by 4 customers so far
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Items needed
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Order number
Name on the account
Billing address
GetHuman-sharlafl started working on this issue
Jun 7th 11:48pm