My fire tv stick remote is not working now,I cant use the stick.need help*servicing

GetHuman-gurudas's customer service issue with Amazon from June 2018

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Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The problem I ran into: My fire tv stick remote is not working now,I cant use the stick.need help*servicing
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-gurudas
Jun 7th, 2018 - 2 mons ago
I have an issue with Amazon too
Fixed
Seen by 3 customers so far
Similar issue to 78 others
0 customers following this
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Timeline
GetHuman-gurudas started working on this issue
Jun 7th 3:52pm
GetHuman-gurudas indicated the issue is not fixed yet.
Jun 8th 7:52am