I purchased an IPOD Touch to use as an MP* player. All of the questions I asked indica...

GetHuman-kafaba's customer service issue with Amazon from June 2018

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The issue in GetHuman-kafaba's own words
I purchased an IPOD Touch to use as an MP* player. All of the questions I asked indicated that I could play music offline anywhere. Well, that turned out to be a lie. Without WIFI this device is useless. I feel as though I have been taken advantage of. Please tell me how to correct this problem. I have chosen music from Amazon prime and downloaded to my device. I have also turned on the offline music mode. Nothing helps.
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Amazon

Customer service issue
Reported by GetHuman-kafaba
Jun 7th, 2018 - 10 mons ago
I have an issue with Amazon too
Fixed
Seen by 10 customers so far
Similar issue to 434 others
0 customers following this
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Timeline
GetHuman-kafaba started working on this issue
Jun 7th, 2018 2:59pm
GetHuman-kafaba shared this issue with friends on Facebook
Jun 7th, 2018 3:00pm
GetHuman-kafaba indicated the issue is not fixed yet.
Jun 7th, 2018 10:04pm
GetHuman-kafaba indicated the issue is not fixed yet.
Jun 7th, 2018 10:04pm
GetHuman-kafaba indicated the issue is not fixed yet.
Jun 8th, 2018 9:49pm
GetHuman-kafaba indicated the issue is not fixed yet.
Jun 8th, 2018 9:49pm