I want to return my order,but in amazon app only replacemnt option is available.No refu...

GetHuman758877's customer service issue with Amazon from June 2018

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The issue and preferred resolution, in GetHuman758877's own words:
I want to return my order,but in amazon app only replacemnt option is available.No refund option is there
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman758877
Jun 7th, 2018 - 15d ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 180 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman758877 started working on this issue
Jun 7th 5:56am