Not Fixed. Still can't download Kindle books.

GetHuman-roderi's customer service issue with Amazon from June 2018

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The issue in GetHuman-roderi's own words
Buy*download Books! ... I can't download * books on my kindle. There is no working option to buy, download or add them to the shopping cart. I can add them to the wish or shopping lists but can't find those!
This is very frustrating because I couldn't buy the books I wanted. The available option didn't work. I could not find my shopping*wish lists. Nor could I find help. Nor could I find a telephone number to call a person in customer.
A reply would be nice nor to mention a user friendly web site. I would like an email me telling how I can buy the books I want.
I have been a customer for at least * years, often by books from Amazon and shop for other items on Amazon.
I have an issue with Amazon too
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Amazon

Kindle HDX *
Customer service issue
Reported by GetHuman-roderi
Jun 7th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 15 customers so far
Similar issue to 521 others
0 customers following this
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-roderi started working on this issue
Jun 7th, 2018 3:16pm
GetHuman-roderi indicated the issue is not fixed yet.
Jun 7th, 2018 10:17pm
GetHuman-roderi indicated the issue is not fixed yet.
Jun 7th, 2018 10:20pm
GetHuman-roderi indicated the issue is not fixed yet.
Jun 7th, 2018 10:21pm
GetHuman-roderi indicated the issue is not fixed yet.
Jun 7th, 2018 10:28pm
GetHuman-roderi indicated the issue is not fixed yet.
Jun 7th, 2018 10:29pm
GetHuman-roderi indicated the issue is not fixed yet.
Jun 10th, 2018 4:20pm
GetHuman-roderi indicated the issue is not fixed yet.
Jun 10th, 2018 4:22pm