I returned two identical dresses in one package but only received the refund on one of...

GetHuman757275's customer service issue with Amazon from June 2018

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The issue in GetHuman757275's own words
I returned two identical dresses in one package but only received the refund on one of the dresses. The other says that the package is on its way. Here is the description of the dress:**Huafeiwude Women's Knee Length Halter Dress Bridesmaid Dresses Lavender US **W*Sold by: Holiday Hour*$**.****I think that a mistake must have been made when they were received because they were in the same package. When I got them, they were in the same package so I returned them the same way. **Can someone help me with this issue so I can get my refund?
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Customer service issue
Reported by GetHuman757275
Jun 6th, 2018 - 7 mons ago
I have an issue with Amazon too
Seen by 5 customers so far
Similar issue to 183 others
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GetHuman757275 started working on this issue
Jun 6th, 2018 7:17pm
GetHuman757275 indicated the issue is not fixed yet.
Jun 6th, 2018 11:12pm