I was about to order a GE induction cook top, which showed it was, "eligible for free s...

GetHuman-jerromar's customer service issue with Amazon from June 2018

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The issue in GetHuman-jerromar's own words
I was about to order a GE induction cook top, which showed it was, "eligible for free shipping if over $**." Well, my order is for about $****. When I went to my cart, it showed a charge for about $** for shipping. ?? This doesn't jibe with your free shipping policy, which states, "Order with Free Shipping by Amazon*All orders of $** or more of eligible items across any product category qualify for FREE Shipping."*According to that, my order should ship free. Please assist me on this. Tnx. Jerrol anderson. *** *** ****
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Customer service issue
Reported by GetHuman-jerromar
Jun 6th, 2018 - a yr ago
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GetHuman-jerromar started working on this issue
Jun 6th, 2018 6:49pm
GetHuman-jerromar confirmed the issue is fixed. Hooray!
Jun 6th, 2018 11:17pm