I ordered * airsoft guns off on amazon. They were not *rd party sellers they were from...

GetHuman757050's customer service issue with Amazon from June 2018

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Email address on the account, Order number, Name on the account, and Billing address
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Tip from another customer
If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
The issue and preferred resolution, in GetHuman757050's own words:
I ordered * airsoft guns off on amazon. They were not *rd party sellers they were from amazon. Once I ordered them I found out that they were not the ones I wanted. I tried cancelling them but it said they cannot cancel because they are preparing for ****pment. I would like to get a refund and to cancel my order.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman757050
Jun 6th, 2018 - 2 mons ago
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Not resolved
Seen by 1 customer so far
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Timeline
GetHuman757050 started working on this issue
Jun 6th 6:29pm