Hello! I have a Kindle and it has been going out of battery very very quickly ever sinc...
GetHuman756536's customer service issue with Amazon from June 2018
Help with my Amazon issue
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman756536's own words
Hello! I have a Kindle and it has been going out of battery very very quickly ever since I received it.**Because of that, I switched to airplane mode. No difference at all!**Right now, all I can see is a blank screen with the image of an empty battery. **I can't turn it off because I think there's not energy enough in the reader to do that!!**Just the other day, as a test, I left it charging for ** hours, twenty-four, without stop. No signs of life at all.**Can you possibly help me find a way to use it very long without stop? A friend of mine says hers would play for weeks non-stop.**I really have no idea if I'm doing something deeply wrong. I would really appreciate some tips.**Again: it's been in ariplane mode for weeks.**Regards,*Alice Amaral
GetHuman756536 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman756536 fixed the problem
I did not. I decided to buy a new one I talked online to a VERY patient guy called Elton. We texted for about * hour (at least), he tried really hard to fix my Kindle, but it was really impossible because it has fallen down a couple of times. Then I decided to buy a new one because I found out simply there are no physical stores for Kindle, for it is an online service. I'm waiting for my new Kindle to arrive.
Please help with my Amazon issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Amazon customer problems.