I wasn’t aware that I have a subscription with amazon prime until my husband called me...

GetHuman-vgtdano's customer service issue with Amazon from June 2018

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The issue in GetHuman-vgtdano's own words
I wasn’t aware that I have a subscription with amazon prime until my husband called me upset this morning he said we were charged twice for a subscription i didin’t know exist! I NEVER even once used it. I check past email and apparently there’s an email saying i have free trial this was dated April *, ****. if i have a ** days trial how come we got charged twice already??!! This is shady and unfair I hope to get my money back for the two charges made on my account that I never used even once. Please help. Thanks
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Amazon

Customer service issue
Reported by GetHuman-vgtdano
Jun 6th, 2018 - a yr ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman-vgtdano started working on this issue
Jun 6th, 2018 3:15pm