I am trying to help my mom set up her kindle however she cant remember her password to...
GetHuman755895's customer service issue with Amazon from June 2018
Help with my Amazon issue
First: share to improve GetHuman755895's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman755895 to get a Amazon rep on the line!
Always use the GetHuman Phone tocall Amazon. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman755895 may need:
Email address on the account, Order number, Name on the account, and Billing address
The issue in GetHuman755895's own words
I am trying to help my mom set up her kindle however she cant remember her password to her amazon account. We entered her email and clicked on forgot password however your system could not locate her account once we entered the zip code but it recognizes her email...so we are sort of out of ideas beyond creating a new account and new email.
GetHuman755895 did not yet indicate what Amazon should do to make this right.
I have an issue with Amazon too
How GetHuman755895 fixed the problem
We are waiting for GetHuman755895 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.