I am trying to help my mom set up her kindle however she cant remember her password to...
GetHuman755895's customer service issue with Amazon from June 2018
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The issue in GetHuman755895's own words
I am trying to help my mom set up her kindle however she cant remember her password to her amazon account. We entered her email and clicked on forgot password however your system could not locate her account once we entered the zip code but it recognizes her email...so we are sort of out of ideas beyond creating a new account and new email.
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