Account locked out, unable to log in. Don't know why? Been member since ****. I suspect...

GetHuman-stevedun's customer service issue with Amazon from June 2018

Help with my Amazon issue
Account locked out, unable to log in. Don't know why? Been member since ****. I suspect some kind of fraud.
I trust that Amazon will make this right and come up with a resolution that is fair.
Help with my Amazon issue
How GetHuman-stevedun fixed the problem:
Called **********, spoke with "Ash" who forwarded and said I'd hear back. A few hours later, got an email saying my account was unlocked. Still seems sketchy, not feeling confident about this whole thing. Payment info disappeared, and I'm hesitant about putting another payment source in there. Emails claimed charges being disputed of $***, $*.**, $***, and are not even close to anything I've ordered. I think my account has been hijacked. Amazon is difficult to contact and get verification, be aware!
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Amazon

Customer service issue
Reported by GetHuman-stevedun
Jun 6th, 2018 - 12d ago
I have an issue with Amazon too
Fixed
GetHuman-stevedun shared how to fix
Seen by 8 customers so far
Similar issue to 560 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman-stevedun started working on this issue
Jun 6th 1:13pm
GetHuman-stevedun confirmed the issue is fixed. Hooray!
Jun 7th 2:59pm
GetHuman-stevedun confirmed the issue is fixed. Hooray!
Jun 7th 2:59pm