I keep getting charged for PRIME which I requested it be canceled about * months ago a...

GetHuman753978's customer service issue with Amazon from June 2018

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The issue in GetHuman753978's own words
I keep getting charged for PRIME which I requested it be canceled about * months ago and I am being charged for digital services which I never asked for and do not know what that even is all about. Please refund my money ASAP. My old e-mail address was *****@***.com. I know longer use that one but instead use *****@***.com.*I am being charged **.** per month for PRIME and *.** for digital services. I want all of the payments that have been paid for both refunded as I Have not used either one.
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Amazon

Customer service issue
Reported by GetHuman753978
Jun 5th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 4 customers so far
Similar issue to 585 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman753978 started working on this issue
Jun 5th, 2018 9:33pm
GetHuman753978 indicated the issue is not fixed yet.
Jun 10th, 2018 5:23pm
GetHuman753978 indicated the issue is not fixed yet.
Jun 10th, 2018 5:25pm