I have had some fraudulent activity on my account. Back in April, an order was placed...

GetHuman-sanran_'s customer service issue with Amazon from June 2018

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The issue in GetHuman-sanran_'s own words
I have had some fraudulent activity on my account. Back in April, an order was placed on my account. I called Amazon and discussed it the rep. The order was placed with an American Express credit card that was not mine. The order address and ship to address was showing on my account so the rep told be to delete those along with the method of payment that wasn't mine.*Now, American Express is demanding payment from me because the original charge was disputed. *My account is currently on hold. What is the status on the investigation? *Thank you, Sandy Ranft
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Customer service issue
Reported by GetHuman-sanran_
Jun 5th, 2018 - 10 mons ago
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GetHuman-sanran_ started working on this issue
Jun 5th, 2018 6:48pm