We ordered (*) pairs of shoes. We were sent the wrong shoes both times. We entered a re...

GetHuman752082's customer service issue with Amazon from June 2018

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The issue and preferred resolution, in GetHuman752082's own words:
We ordered (*) pairs of shoes. We were sent the wrong shoes both times. We entered a return request and the ****pping fee is $**. They sent us the wrong item!!! Not our mistake. Want a full credit and free return label
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman752082
Jun 5th, 2018 - 17d ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 343 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman752082 started working on this issue
Jun 5th 2:58pm