I placed an order for one plus * with * GB ram and *** GB memory of midnight Black colo...

GetHuman751381's customer service issue with Amazon from June 2018

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Email address on the account, Order number, Name on the account, and Billing address
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The issue and preferred resolution, in GetHuman751381's own words:
I placed an order for one plus * with * GB ram and *** GB memory of midnight Black color. But unfortunately another order along with this for prime member****p has also been merged into with above cell phone and I made payment through credit card for both the items. Unfortunately, while I tried to cancel the order for prime member****p my order for one plus* has been cancelled. Please guide. *Moreover, I wanted to place another order for one plus * back cover of sandstone make price of which is at par with the prime member****p.*Can it be possible for you make arrangements as needed.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman751381
Jun 5th, 2018 - 13d ago
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GetHuman751381 started working on this issue
Jun 5th 9:57am