I am an Amazon Prime member and I thought that the ****pping was free on orders but one...

GetHuman-jbeverly's customer service issue with Amazon from June 2018

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If you are having issues with your Ebay order that was already placed click https://resolutioncenter.ebay.com/il/en-us/. From there, you should be able to report the issue to Ebay using their forms.
I am an Amazon Prime member and I thought that the ****pping was free on orders but one of my orders I noticed that there was a charge for ****pping and this is happened before so I thought I ask because my husband said that we are supposed to get it free also I would like to make sure that I get notifications from Amazon that request information on my purchase I don't need ads or anything like that can you help me with that
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman-jbeverly
Jun 4th, 2018 - 2 mons ago
I have an issue with Amazon too
Fixed
Seen by 3 customers so far
Similar issue to 378 others
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Timeline
GetHuman-jbeverly started working on this issue
Jun 4th 11:25pm
GetHuman-jbeverly indicated the issue is not fixed yet.
Jun 5th 12:26am
GetHuman-jbeverly indicated the issue is not fixed yet.
Jun 6th 12:25am