I reset my fire tablet, and now I can't get in to FB messenger. I'm asked to register...

GetHuman750322's customer service issue with Amazon from June 2018

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Help with my Amazon issue
Before contacting them, items GetHuman750322 may need:
Email address on the account, Order number, Name on the account, and Billing address
GetHuman750322's next move: have a Amazon rep call.
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The issue and preferred resolution, in GetHuman750322's own words:
I reset my fire tablet, and now I can't get in to FB messenger. I'm asked to register my tablet, but can not remember my information when I registered, years ago. I need help. *My email acct is not always working.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman750322
Jun 4th, 2018 - 3 mons ago
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Not resolved
Seen by 3 customers so far
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Timeline
GetHuman750322 started working on this issue
Jun 4th 10:27pm