I have just received an e mail regarding my Amazon Echo Music Unlimited subscription, t...

GetHuman749789's customer service issue with Amazon from June 2018

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Help with my Amazon issue
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Email address on the account, Order number, Name on the account, and Billing address
GetHuman749789's next move: have a Amazon rep call.
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The issue and preferred resolution, in GetHuman749789's own words:
I have just received an e mail regarding my Amazon Echo Music Unlimited subscription, telling me that there is a problem with my payment method.*i have had this problem for some ** months now and have to contact you every time. the last occasion a member of your staff looked into the matter and resloved it or so they said. I do not want to cancel or lose my subscription. The debit card i use is the same as i always use. Nothing has changed. Can someone look into this matter.*My name is Christopher Bland
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman749789
Jun 4th, 2018 - 20d ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 242 others
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Timeline
GetHuman749789 started working on this issue
Jun 4th 8:36pm