I am having trouble accessing my amazon prime account. My email has changed and I don’t...

GetHuman747672's customer service issue with Amazon from June 2018

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Help with my Amazon issue
Before contacting them, items GetHuman747672 may need:
Email address on the account, Order number, Name on the account, and Billing address
GetHuman747672's next move: have a Amazon rep call.
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The issue and preferred resolution, in GetHuman747672's own words:
I am having trouble accessing my amazon prime account. My email has changed and I don’t remember the p***word. I need ***istance with resetting my account information.
I trust that Amazon will make this right and come up with a resolution that is fair.
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Amazon

Customer service issue
Reported by GetHuman747672
Jun 4th, 2018 - 19d ago
I have an issue with Amazon too
Not resolved
Seen by 1 customer so far
Similar issue to 603 others
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Timeline
GetHuman747672 started working on this issue
Jun 4th 2:13pm