My Brother in law helped me buy my son an Amazon Fire Tablet for his birthday in Octobe...

GetHuman747413's customer service issue with Amazon from June 2018

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The issue in GetHuman747413's own words
My Brother in law helped me buy my son an Amazon Fire Tablet for his birthday in October ****. I bought the two year warranty... The tablet has decided to stop charging.. I would like to figure out how i can get it traded for a new one since I am covered under my warranty. The difficulty here is that it is under my brother in laws account and he is hardly ever available to help me with it.. and i really do not want my warranty to run out before i get it switched PLEASE ADVISE.
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Amazon

Customer service issue
Reported by GetHuman747413
Jun 4th, 2018 - a yr ago
I have an issue with Amazon too
Fixed
Seen by 9 customers so far
Similar issue to 185 others
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Timeline
GetHuman747413 started working on this issue
Jun 4th, 2018 1:08pm
GetHuman747413 indicated the issue is not fixed yet.
Jun 8th, 2018 2:23am