Sending a gift, says to write msg in "box on right"....there's no such box...please help now!

GetHuman-cuppcoun's customer service issue with Amazon from June 2018

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The issue in GetHuman-cuppcoun's own words
The problem: Sending a gift, says to write msg in "box on right"....there's no such box...please help now!
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Amazon

Customer service issue
Reported by GetHuman-cuppcoun
Jun 4th, 2018 - 6 mons ago
I have an issue with Amazon too
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Seen by 2 customers so far
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GetHuman-cuppcoun started working on this issue
Jun 4th 8:54am