Trying to update Amazon account information. Kindle is locked out due to password.

GetHuman741601's customer service issue with Amazon from June 2018

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The issue in GetHuman741601's own words
The problem: Trying to update Amazon account information. Kindle is locked out due to password.
GetHuman741601 did not yet indicate what Amazon should do to make this right.
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Amazon

Customer service issue
Reported by GetHuman741601
Jun 2nd, 2018 - 5 mons ago
I have an issue with Amazon too
Not resolved
Seen by 2 customers so far
Similar issue to 236 others
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Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman741601 started working on this issue
Jun 2nd 6:01am