I subscribe to Acorn TV and Britbox through Amazon Prime. Midsomer Murders season ** is...

GetHuman-kmrpluss's customer service issue with Amazon from May 2018

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The issue in GetHuman-kmrpluss's own words
I subscribe to Acorn TV and Britbox through Amazon Prime. Midsomer Murders season ** is supposed to be available for streaming as of May *. Three weeks later, of season ** on Britbox an no closed captioning for episode * is available through my Prime add-on subscriptions. Also, only episode * of Acorn's Car Pavilions is streaming. I've contacted both Acorn TV and Britbox, and apparently the problem and its solution rests with Prime. Why the lengthy delay and when will it be corrected?
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Amazon

Customer service issue
Reported by GetHuman-kmrpluss
May 24th, 2018 - 6 mons ago
I have an issue with Amazon too
Fixed
Seen by 73 customers so far
Similar issue to 141 others
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Timeline
GetHuman-kmrpluss started working on this issue
May 24th 5:35pm
GetHuman-kmrpluss indicated the issue is not fixed yet.
May 24th 6:57pm