I ordered a new book on Amazon to delivered as a birthday gift. The order...

GetHuman-davidus's customer service issue with Amazon from May 2018

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The issue in GetHuman-davidus's own words
I ordered a new book on Amazon to delivered as a birthday gift. The order * ***-*******-*******. The book is "Outliers" by Malcom Gladwell and it was ordered on April **, ****.**The book was not delivered even though there is a notation that the deliveryman placed the book near the mailbox. The shipping address is: *Ryan Sanders***** Reliez Valley Road*Lafayette, CA *****-******I paid for the book using my VISA Credit Card ********.**Please send a new copy of this book to Ryan Sanders at the address above.*My credit card has already been charged so do not charge me for another book.**The delivery was flawed since Ryan and his wife check their mailbox everyday.**Thank you.*David Ushio**PS I used Amazon to ship this same book to two other people the same week* and both of the others received their books.
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Amazon

Customer service issue
Reported by GetHuman-davidus
May 24th, 2018 - 6 mons ago
I have an issue with Amazon too
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Seen by 13 customers so far
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GetHuman-davidus started working on this issue
May 24th 6:16am
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May 24th 6:18am