Hello over a week ago I submitted documentation for prime discount for $*.**. I am on t...

GetHuman708695's customer service issue with Amazon from May 2018

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The issue in GetHuman708695's own words
Hello over a week ago I submitted documentation for prime discount for $*.**. I am on those programs . It says it went thru "thx and under review." I have no answer or messages about this . Today May **nd my prime expires and I dont want to be charged $**.**. However the problem is did it approve the monthly $*.** ? if so I need to give you a new Visa card number as the card * you have on file has been deactivated by the credit union for someone trying to use my account to make a door purchase in NY. I wont give the new number as I want to know first where I stand with the *.** monthly prime membership. Please let me know. Thank you very much !! Linda Scaturro
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Amazon

Customer service issue
Reported by GetHuman708695
May 22nd, 2018 - 6 mons ago
I have an issue with Amazon too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman708695 started working on this issue
May 22nd 6:41pm