You have ticked off "fixed", whereas I wrote that I still have a problem. I have now written an email to Kindle as a last resort. When you tried to help me, you wrote that you had sent me a four digit code, which I never received. So I had to give up!

GetHuman707247's customer service issue with Amazon from May 2018

Help with my Amazon issue
The issue in GetHuman707247's own words
I was trying to pay for a book, but was told repeatedly that my credit card was not valid. Not true, as Amazon had already registered it as valid! ... I want to order a book on my Kindle, but the credit card registered had run out. Therefore I registered a new card and also changed my password. I was informed that my card and new password were now registered. However, when I returned to my Kindle to order I was again told that my credit card was invalid. I have spent two hours trying to sort this problem out. How is it that you can help? I was hoping to take my Kindle with me tomorrow on a cruise. Best regards, Edwina Reiler, from Norway
As it is virtually impossible to get in touch with anyone on Amazon*Kindle - I mean a real live human being, all the alternatives given on their socalled "Customer Service" did not apply. So no help there.
Just let me pay for the book with one of the two valid credit cards supplied!
Have ordered several books, but not recently. Had intended on taking up Kindle again.....
Have written email to Kindle Support.
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Amazon

Amazon*Kindle
Customer service issue
Reported by GetHuman707247
May 22nd, 2018 - 6 mons ago
I have an issue with Amazon too
Fixed
Seen by 9 customers so far
Similar issue to 261 others
0 customers following this
Items needed
Email address on the account
Order number
Name on the account
Billing address
Timeline
GetHuman707247 started working on this issue
May 22nd 11:19am
GetHuman707247 indicated the issue is not fixed yet.
May 22nd 1:25pm
GetHuman707247 indicated the issue is not fixed yet.
May 22nd 1:29pm
GetHuman707247 indicated the issue is not fixed yet.
May 22nd 1:30pm
GetHuman707247 indicated the issue is not fixed yet.
May 23rd 6:46pm