On April **th, ** inbound FBA books arrived at BW** but * of the ** are showing as inac...

GetHuman-wholebra's customer service issue with Amazon from May 2018

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The issue in GetHuman-wholebra's own words
On April **th, ** inbound FBA books arrived at BW** but * of the ** are showing as inactive. I know they received them, and in fact * of the * shows * available, but still inactive. Somehow they were not properly logged in or processed or something. I've initiated investigations weeks ago, tried fixing and relisting the items, but nothing has worked so far. The emails I've received all seem to work under the assumption that the error is on my end, which it is not. The Shipping Queue still indicates "Receiving" with last activity over a month ago now. Is it normal to take this long when there's an inbound receiving anomaly?**Please help.
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Customer service issue
Reported by GetHuman-wholebra
May 21st, 2018 - 8 mons ago
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Seen by 2 customers so far
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GetHuman-wholebra started working on this issue
May 21st, 2018 4:14pm