GetHuman702400's customer service issue with Amazon from May 2018
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The issue in GetHuman702400's own words
Amazon Prime continually sends me used items they have advertised as "new" and have charged a new price. I just received a Toro Power Plex blower that is used but I ordered a new one and was charged for a new one. Last Fall I ordered a new fire pit and they sent me a used one that not only was missing parts but was broken. It took me hours to get them to credit my account. I have filed written complaints with the Federal Trade Commission, the Consumer Protection Agency and the NY Attorney General's Consumer Fraud Bureau. Customers should be outraged at this practice and not only boycott Amazon, but file a class action suit to enjoin them from continuing the practice and for damages.
GetHuman702400 did not yet indicate what Amazon should do to make this right.
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