I ordered a computer and extended service plan yesterday and selected the Amazon store...

GetHuman-rbrtwbau's customer service issue with Amazon from May 2018

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The issue in GetHuman-rbrtwbau's own words
I ordered a computer and extended service plan yesterday and selected the Amazon store card payment plan. I received an email I would have to modify my payment method but no explanation as to how. I used customer service chat. The service plan charge showed up on my account but not the charge for the computer. I suspect I may have given the agent the order * for the service plan rather than the computer. The order number for the computer is ORDER * ***-*******-*******. Could I please get a status check and information about how to make this order happen? Thank you.
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Customer service issue
Reported by GetHuman-rbrtwbau
May 19th, 2018 - 10 mons ago
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GetHuman-rbrtwbau started working on this issue
May 19th, 2018 5:36am